NOTICE OF TEMPORARY SUSPENSION OF SOME SERVICES FOR SYSTEM UPGRADE
In order to improve customer service quality and customer experience, Vietnam - Russia Joint Venture Bank (VRB) periodically upgrades the bank's system.
Accordingly, VRB respectfully informs customers about the temporary suspension of some services and transactions during the system upgrade time from 19h00 on July 31, 2025 to 08h00 AM on August 1, 2025, including:
- Electronic Banking Service for individual customers (iPlus);
- Electronic Banking Service for corporate customers (ePlus);
- Online Payment Service (E-commerce);
- Card service (except for accepting cards from other banks at VRB's ATMs and POS).
- Deposit/withdrawal service from Momo e-wallet;
- E-tax electronic tax service;
- Transactions to receive money to accounts opened at VRB.
After the above time, the services will return to normal operation. We kindly ask customers to note and consider the payment transaction plan and save sub-ledger information (for corporate customers).
For any support information, please contact the nearest Branch/Transaction Office or hotline (free) 1800 6656.
VRB always strives to provide the best experiences for customers!
Sincerely thank you for your accompanying VRB!
Accordingly, VRB respectfully informs customers about the temporary suspension of some services and transactions during the system upgrade time from 19h00 on July 31, 2025 to 08h00 AM on August 1, 2025, including:
- Electronic Banking Service for individual customers (iPlus);
- Electronic Banking Service for corporate customers (ePlus);
- Online Payment Service (E-commerce);
- Card service (except for accepting cards from other banks at VRB's ATMs and POS).
- Deposit/withdrawal service from Momo e-wallet;
- E-tax electronic tax service;
- Transactions to receive money to accounts opened at VRB.
After the above time, the services will return to normal operation. We kindly ask customers to note and consider the payment transaction plan and save sub-ledger information (for corporate customers).
For any support information, please contact the nearest Branch/Transaction Office or hotline (free) 1800 6656.
VRB always strives to provide the best experiences for customers!
Sincerely thank you for your accompanying VRB!
Orther news:
- Location change of Tran Hung Dao Transaction Office and Truong Cong Dinh Transaction Office of VRB Vung Tau Branch
- LAUNCHING THE DECISION ON APPOINTING ACTING DIRECTOR OF VRB HO CHI MINH CITY BRANCH
- Notice of change of Tran Hung Dao Transaction Office’s Location
- Notice of extension of free program to change domestic debit card (ATM card) – Magnetic Card to Chip Card according to VCCS standard
- VRB - 15 years of solid symbolism, towards the future
- The two presidents of Vietnam and the Russian Federation affirmed the position of the Vietnam - Russia Joint Venture Bank in the cooperation relationship between the two countries.
- Notice of change in debt classification of VISA international credit card
- NOTICE OF CHANGE ON SOME VRB TRANSACTION OFFICE’S OPERATION TIME
- SALARY ADVANCE PROGRAM WITHOUT COLLATERAL – Special offer for customers having salary accounts at VRB
- NOTICE OF FEES REDUCTION FOR DOMESTIC DEBIT CARD SERVICES AND DIGITAL BANKING SERVICES FOR INDIVIDUALS
- NOTICE OF CHANGE OF VRB’S SERVICE TARIFF FROM JULY 27TH, 2021
- FREE CONVERT TO DOMESTIC DEBIT CHIP CARD WITH VCCS STANDARDS – SECURED INFORMATION, EASY PAYMENT
- VRB CHARGES NO FEE FOR MONEY TRANSFER TO ACCOUNT OF COVID-19 VACCINE FUND
- VRB OFFICIALLY LAUNCHES IB247 FAST MONEY TRANSFER SERVICE FOR BUSINESS CUSTOMERS
- VIETNAM’S NATIONAL DAY HOLIDAY NOTICE, SEPTEMBER 02
- VRB IS RATED WITH A STABLE OUTLOOK BY MOODY’S
- VRB WARNS NEW FORMS OF SCAM THROUGH MESSAGES AND FAKE WEBSITE
- Announcement of Lunar New Year 2021 Holiday Schedule
- "The Credit program for Import - Export Enterprises" received Top 20 Vietnam Gold Products 2020
- AMBASSADOR EXTRAORDINARY AND PLENIPOTENTIARY OF THE RUSSIAN FEDERATION IN VIETNAM VISITED THE HEAD OFFICE OF VIETNAM - RUSSIA JOINT VENTURE BANK
- Deploying 3D Secure security for international VRB cards
- Notice of the change of the location of the Head Office and Yet Kieu Transaction Office
- Notice of temporarily interrupting some services for periodically system upgrading
© 2017 Vietnam - Russia Joint Venture Bank
