1800 6656 Branches & ATM

Special benefits

+ Make transactions at more than 17.000 ATMs of over 40 banks within Vietnam and ATMs of bank partner in Korea and Thai Lan (kindly click here for list of banks);
+ Purchase goods and service at Merchant Outlets of more than 30 banks in Vietnam (kindly click here for list of banks);
+ Online payment at nearly 200 websites of VRB partners with connection to VRB system or VRB partner’s system (kindly click here for list of websites) + Easily and conveniently register to open an ATM card via the iPlus app;
+ Proactively change the Ecommerce (Ecom) online payment limit according to your needs right on the iPlus app;
+ Withdraw VND directly from your personal VND or USD account;
+ 24/7 customer service

 

VRB debit card

Limit on use

Card Classic

Classic

Gold

Plantinum

Maximum withdrawal limit per transaction

2.000.000

3.000.000

5.000.000

Maximum withdrawal and transfer limit per day

10.000.000

20.000.000

50.000.000

Maximum number of withdrawals and transfers per day

10

10

10

Maximum payment limit per day

30.000.000

50.000.000

150.000.000

Maximum number of payment transactions per day

10

10

30

Online payment limit per day (*)

10.000.000

20.000.000

50.000.000

Online payment times per day

Unlimitted

Foreign currency cash withdrawal limit at ATMs abroad

30.000.000

30.000.000

30.000.000

Contactless payment limit (no PIN required)

1.000.000

Note:
- (*): This limit applies to new customers registering for Ecommerce (Ecom) online payment service. In case the customer does not request detailed online payment limit when registering for Ecom service, VRB will set the default limit according to the table above.
- In case of need, the cardholder can request/register to adjust the usage limit and/or daily limit according to VRB's regulations.

How to apply VRB ATM card

At the VRB Branch/Transaction Office

1. Contact VRB for advice on conditions and documents to open a card
- VRB Branches/Transaction Offices nationwide
- 24/7 Customer Service Center: 1800 6656 or 024 3942 9365
2. Prepare documents according to the consultant's instructions
- Request on card issuse (download)
- ID card /Passport (valid) & other documents
3. Submit application to nearest Branch/Transaction Office
- Submit card issuance application to nearest VRB Branch/Transaction Office Receive Card and PIN
- Receive Card and PIN at VRB Branch/Transaction Office

Online

1. Download the iPlus app.
For existing customers who have registered to use VRB's e-banking, please visit https://iplus.vrbank.com.vn or download the iPlus App (on App Store for iOS; follow the instructions at the link above for Android) to use the service. The username is the login name/phone number/email registered with the bank; the password is your current password.
2. After logging in, select Card Services to register for card issuance.

Contacts

Please contact VRB for advice, product specific instructions:

- Hotline (free): 1800 6656
- Email: contact_vrb@vrbank.com.vn

© 2017 Vietnam - Russia Joint Venture Bank