Easily update your biometric data and personal identification documents online using VRB's ePlus app.

Applicable Subjects:
- For biometric information: Legal representative, General Director/Director, Chief Accountant, and authorized persons of the enterprise.
- For personal identification documents: Legal representative, Chief Accountant, authorized persons, and persons assigned to conduct electronic banking transactions in the following cases:
+ Expired personal identification documents.
+ The legal representative is a Vietnamese citizen but the personal identification document in the VRB system is a passport.
With just a few simple steps on the ePlus App, you can:
- Proactively update information anytime, anywhere.
- Ensure continuity and avoid interruptions to transactions and services due to lack of verification information.
Simple steps to update personal identification and biometric information on the VRB ePlus app: See detailed instructions here.
For assistance, please contact your nearest branch/transaction office or our toll-free hotline 1800 6656.
VRB is pleased to be your partner!

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